How to create support ticket

We have disabled CodeCanyon integration due to problems with their API and now you need to register account here after which you need to open ticket at There you will have option to open ticket for item purchased on CodeCanyon (and you will be asked to enter purchase code after which item will be loaded and support ticket could be submitted) or for order made on our website.

After creating account click on “Create a ticket”
Just hit next…
And click next again…
Here you will need to copy paste purchase code from CodeCanyon and click next

In case you have purchased some addon from our website you can access ticket support system by going to My Account -> Orders and then in order row you will have option to download addon or get support. Please consult screenshot below.

In case you still have problem please contact us.