Emails & Notifications

Open WooCommerce → Settings → Emails and review the auction emails. Configure enabled state, subject, heading, format, and recipients where offered by the individual email.

Email coverage

The plugin registers emails for bid activity and customer bid confirmation, outbid notices, won and finished auctions, Buy It Now, failed auctions, reserve failures, relisting, closing-soon notices, payment reminders, and live lots.

Some are customer messages and others are administrator notices. Review the recipient and trigger description on each settings screen rather than enabling all notices for the same mailbox.

Scheduled delivery

Configure the mails, closing-soon-emails, and remind-to-pay endpoints as appropriate. Auction closing and relisting have separate endpoints. See the cron schedule.

Customers can opt out of their closing-soon notices in My Account → Auctions settings. Email delivery settings and customer preferences both matter.

Delivery checks

1. Confirm the relevant event actually occurred and the email is enabled.
2. Check customer preferences and configured recipients.
3. Verify that the associated cron endpoint runs.
4. Inspect the mail transport logs or your configured SMTP service.
5. Check spam filtering and sender configuration.

Live browser notifications are configured separately under Auctions → Settings → Live Notifications.