Easiest way to access ticket system is to go to login with account you used to make purchase, then click on My Account, find orders link in left menu and you will notice Get Support button in row that shows your order for add on. Click there and open your support ticket.
Icons missing in product list for auctions, lotteries and group buy / deals
We had a lot of inquries about missing icons in product type column WooCommerce product list. Users were asking why icons vanished in WooCommerce product list and how can they get it back. From WooCommerce 3.4.0 update, WooCommerce developers removed that column in product list (as a result of users’ feedback).

There is way to restore it back using this plugin https://wordpress.org/plugins/woocommerce-product-type-column/ so in case you are too missing this feature, download and activate this plugin and icons will be back in product list.
Coupon code for Black Friday / Cyber Monday
Black Friday / Cyber Monday 2020 coupon code for addons available on our site https://wpgenie.org/store is cyber2020 and it will write off 20% on your orders. Available till 1st Dec 2020, enjoy!
Using code snippets and template customizations in child theme
Every now and then you need to modify plugin or theme’s templates, add some code snippet or change couple things using CSS. Best way to include your changes and make them update proof is to do it via child theme. Child theme is special theme that loads parent theme files from parent theme folder and your customized files from child theme folder like templates and styles.
You need to have base (parent) theme like StoreFront (or Avada, Divi, any WooCommerce compatible theme will do just fine) and then you create new folder wp-content\themes\mycustomtheme\ with its own style.css and functions.php
Here is how to create child theme in 4 easy steps:
Step 1: create child theme folder for example /wp-content/themes/my-first-child-theme
Step 2: in that folder create style.css and functions.php filse, in style.css add code below:
/*
Theme Name: My Sample WordPress Child Theme
Theme URI: https://wpgenie.org
Description: StoreFront theme based child theme
Author: wpgenie
Author URI: https://wpgenie.org
Template: storefront
Version: 1.0
*/
Step 3: go to Appearance -> Themes and activate your newly created child theme.
Step 4: you can now add your modified templates to child theme folder, code snippets to your functions.php and custom CSS to your child theme’s style.css
Once you have customizations in your child theme you can now update plugin or theme without worries that your modifications will be lost during an update (theme or plugin update). ZIP with child theme described in this tutorial can be downloaded here (it will work only if you have installed StoreFront theme).
Detailed tutorial is here How to Create a Child Theme an article by WordPress about child themes.
For example you want to edit Simple Auction template from folder \woocommerce-simple-auctions\templates\single-product\bid.php – copy it to wp-content\themes\yourchildtheme\woocommerce\single-product\bid.php and make changes there. You will need some kind of file manager best is to use FTP client (for example FileZilla or file managed included in your hosting control panel).

We have extensive archive of code snippets and modified plugin templates on our Pastebin archive.
WooCommerce Lottery and Pick Number addon now with Elementor support
Today we have released version 2.0.0 for WooCommerce Lottery and Pick Number Mod addon which include full Elementor support. In today’s update there were few minor changes and fixes too and version has been bumped to v2.0.0 for both plugin and addon. To edit lottery template with Elementor you need Elementor (free) plus Elementor Pro (paid) or PRO Elements (free).
Couple of screenshots how it looks like Elmentor support:

Easiest way to create your single lottery page with Elementor is to create new template for single product. There you can now add, rearrange and style Woo Lottery elements like countdown, progress bar, lottery winner, lottery info and Pick Number Mod elements like ticket numbers, lucky dip and question / answers. Get WooCommerce Lottery here and Pick Number Mod addon here.
Plugin updates – October 2020
We have updates ready for WooCommerce Simple Auctions, WooCommerce Lottery and Pick Number Mod addon for Woo Lottery. Feel free to update it if you need new features or have problems with issues that are fixed in latest versions. Detailed changelog is in plugin documentation and for Pick Number Mod addon can be found here.
Support access problem – 401 API forbidden
We had couple of cases when, during access to ticket system, users might get 401 API forbidden error message. Here is quick explanation of what is really happening here and what is causing this error. Since our support system is integrated via CodeCanyon / Envato API to check and verify your purchase / licence you need to approve API access for your account. This is normally done during registration process (when you open our support page on this URL https://wpgenie.org/support without being logged in). When this process is skipped, support system cannot access data via API for your account and system displays that error.
To resolve that problem log out from Envato / CodeCanyon and then go to https://wpgenie.org/support click login and allow API access. Once this is done and you have valid purchase you will be able to open ticket.
In case you have purchased some addon from our website you can access ticket support system by going to My Account -> Orders and then in order row you will have option to download addon or get support. Please consult screenshot below.
In case you still have problem please contact us.
Complete List of WordPress Language Locales
List of WordPress locales useful for multilanguage and translations.
Locale Name | Native Name | Locale Code | WordPress Locale |
---|---|---|---|
Afrikaans | Afrikaans | af | af |
Akan | Akan | ak | ak |
Albanian | Shqip | sq | sq |
Algerian Arabic | الدارجة الجزايرية | arq | arq |
Amharic | አማርኛ | am | am |
Arabic | العربية | ar | ar |
Armenian | Հայերեն | hy | hy |
Aromanian | Armãneashce | rup | rup_MK |
Arpitan | Arpitan | frp | frp |
Assamese | অসমীয়া | as | as |
Azerbaijani | Azərbaycan dili | az | az |
Azerbaijani (Turkey) | Azərbaycan Türkcəsi | az-tr | az_TR |
Balochi Southern | بلوچی مکرانی | bcc | bcc |
Bashkir | башҡорт теле | ba | ba |
Basque | Euskara | eu | eu |
Belarusian | Беларуская мова | bel | bel |
Bengali | বাংলা | bn | bn_BD |
Bosnian | Bosanski | bs | bs_BA |
Breton | Brezhoneg | br | bre |
Bulgarian | Български | bg | bg_BG |
Catalan | Català | ca | ca |
Catalan (Balear) | Català (Balear) | bal | bal |
Cebuano | Cebuano | ceb | ceb |
Chinese (China) | 简体中文 | zh-cn | zh_CN |
Chinese (Hong Kong) | 香港中文版 | zh-hk | zh_HK |
Chinese (Taiwan) | 繁體中文 | zh-tw | zh_TW |
Corsican | Corsu | co | co |
Croatian | Hrvatski | hr | hr |
Czech | Čeština | cs | cs_CZ |
Danish | Dansk | da | da_DK |
Dhivehi | ދިވެހި | dv | dv |
Dutch | Nederlands | nl | nl_NL |
Dutch (Belgium) | Nederlands (België) | nl-be | nl_BE |
Dzongkha | རྫོང་ཁ | dzo | dzo |
Emoji | (Emoji) | art-xemoji | art_xemoji |
English | English | en | en_US |
English (Australia) | English (Australia) | en-au | en_AU |
English (Canada) | English (Canada) | en-ca | en_CA |
English (New Zealand) | English (New Zealand) | en-nz | en_NZ |
English (South Africa) | English (South Africa) | en-sa | en_SA |
English (UK) | English (UK) | en-gb | en_GB |
Esperanto | Esperanto | eo | eo |
Estonian | Eesti | et | et |
Faroese | Føroyskt | fo | fo |
Finnish | Suomi | fi | fi |
French (Belgium) | Français de Belgique | fr-be | fr_BE |
French (Canada) | Français du Canada | fr-ca | fr_CA |
French (France) | Français | fr | fr_FR |
Frisian | Frysk | fy | fy |
Friulian | Friulian | fur | fur |
Fulah | Pulaar | fuc | fuc |
Galician | Galego | gl | gl_ES |
Georgian | ქართული | ka | ka_GE |
German | Deutsch | de | de_DE |
German (Switzerland) | Deutsch (Schweiz) | de-ch | de_CH |
Greek | Ελληνικά | el | el |
Greenlandic | Kalaallisut | kal | kal |
Guaraní | Avañe’ẽ | gn | gn |
Gujarati | ગુજરાતી | gu | gu |
Hawaiian | Ōlelo Hawaiʻi | haw | haw_US |
Hazaragi | هزاره گی | haz | haz |
Hebrew | עִבְרִית | he | he_IL |
Hindi | हिन्दी | hi | hi_IN |
Hungarian | Magyar | hu | hu_HU |
Icelandic | Íslenska | is | is_IS |
Ido | Ido | ido | ido |
Indonesian | Bahasa Indonesia | id | id_ID |
Irish | Gaelige | ga | ga |
Italian | Italiano | it | it_IT |
Japanese | 日本語 | ja | ja |
Javanese | Basa Jawa | jv | jv_ID |
Kabyle | Taqbaylit | kab | kab |
Kannada | ಕನ್ನಡ | kn | kn |
Kazakh | Қазақ тілі | kk | kk |
Khmer | ភាសាខ្មែរ | km | km |
Kinyarwanda | Ikinyarwanda | kin | kin |
Kirghiz | кыргыз тили | ky | ky_KY |
Korean | 한국어 | ko | ko_KR |
Kurdish (Sorani) | كوردی | ckb | ckb |
Lao | ພາສາລາວ | lo | lo |
Latvian | Latviešu valoda | lv | lv |
Limburgish | Limburgs | li | li |
Lingala | Ngala | lin | lin |
Lithuanian | Lietuvių kalba | lt | lt_LT |
Luxembourgish | Lëtzebuergesch | lb | lb_LU |
Macedonian | Македонски јазик | mk | mk_MK |
Malagasy | Malagasy | mg | mg_MG |
Malay | Bahasa Melayu | ms | ms_MY |
Malayalam | മലയാളം | ml | ml_IN |
Maori | Te Reo Māori | mri | mri |
Marathi | मराठी | mr | mr |
Mingrelian | მარგალური ნინა | xmf | xmf |
Mongolian | Монгол | mn | mn |
Montenegrin | Crnogorski jezik | me | me_ME |
Moroccan Arabic | العربية المغربية | ary | ary |
Myanmar (Burmese) | ဗမာစာ | mya | my_MM |
Nepali | नेपाली | ne | ne_NP |
Norwegian (Bokmål) | Norsk bokmål | nb | nb_NO |
Norwegian (Nynorsk) | Norsk nynorsk | nn | nn_NO |
Occitan | Occitan | oci | oci |
Oriya | ଓଡ଼ିଆ | ory | ory |
Ossetic | Ирон | os | os |
Pashto | پښتو | ps | ps |
Persian | فارسی | fa | fa_IR |
Persian (Afghanistan) | (فارسی (افغانستان | fa-af | fa_AF |
Polish | Polski | pl | pl_PL |
Portuguese (Brazil) | Português do Brasil | pt-br | pt_BR |
Portuguese (Portugal) | Português | pt | pt_PT |
Punjabi | ਪੰਜਾਬੀ | pa | pa_IN |
Rohingya | Ruáinga | rhg | rhg |
Romanian | Română | ro | ro_RO |
Romansh Vallader | Rumantsch Vallader | roh | roh |
Russian | Русский | ru | ru_RU |
Rusyn | Русиньскый | rue | rue |
Sakha | Сахалыы | sah | sah |
Sanskrit | भारतम् | sa_in | sa_IN |
Sardinian | Sardu | srd | srd |
Scottish Gaelic | Gàidhlig | gd | gd |
Serbian | Српски језик | sr | sr_RS |
Silesian | Ślōnskŏ gŏdka | szl | szl |
Sindhi | سنڌي | snd | snd |
Sinhala | සිංහල | si | si_LK |
Slovak | Slovenčina | sk | sk_SK |
Slovenian | Slovenščina | sl | sl_SI |
Somali | Afsoomaali | so | so_SO |
South Azerbaijani | گؤنئی آذربایجان | azb | azb |
Spanish (Argentina) | Español de Argentina | es-ar | es_AR |
Spanish (Chile) | Español de Chile | es-cl | es_CL |
Spanish (Colombia) | Español de Colombia | es-co | es_CO |
Spanish (Guatemala) | Español de Guatemala | es-gt | es_GT |
Spanish (Mexico) | Español de México | es-mx | es_MX |
Spanish (Peru) | Español de Perú | es-pe | es_PE |
Spanish (Puerto Rico) | Español de Puerto Rico | es-pr | es_PR |
Spanish (Spain) | Español | es | es_ES |
Spanish (Venezuela) | Español de Venezuela | es-ve | es_VE |
Sundanese | Basa Sunda | su | su_ID |
Swahili | Kiswahili | sw | sw |
Swedish | Svenska | sv | sv_SE |
Swiss German | Schwyzerdütsch | gsw | gsw |
Tagalog | Tagalog | tl | tl |
Tahitian | Reo Tahiti | tah | tah |
Tajik | Тоҷикӣ | tg | tg |
Tamazight (Central Atlas) | ⵜⴰⵎⴰⵣⵉⵖⵜ | tzm | tzm |
Tamil | தமிழ் | ta | ta_IN |
Tamil (Sri Lanka) | தமிழ் | ta-lk | ta_LK |
Tatar | Татар теле | tt | tt_RU |
Telugu | తెలుగు | te | te |
Thai | ไทย | th | th |
Tibetan | བོད་སྐད | bo | bo |
Tigrinya | ትግርኛ | tir | tir |
Turkish | Türkçe | tr | tr_TR |
Turkmen | Türkmençe | tuk | tuk |
Tweants | Twents | twd | twd |
Uighur | Uyƣurqə | ug | ug_CN |
Ukrainian | Українська | uk | uk |
Urdu | اردو | ur | ur |
Uzbek | O‘zbekcha | uz | uz_UZ |
Vietnamese | Tiếng Việt | vi | vi |
Walloon | Walon | wa | wa |
Welsh | Cymraeg | cy | cy |
Yoruba | Yorùbá | yor | yor |
WooCommerce Lottery and Pick Number Mod addon update available
WooCommerce Lottery has been updated to v1.1.26 and Pick Number Mod addon latest version is 1.3.4. We suggest you to update those since there are quite few feature and performance improvements.
New shop / store page
We have new store page and purchase are done via PayPro Global website which allows variety of payment options and better invoicing. After purchase has been completed you will get access to files and we will create you account on wpgenie.org for accessing future updates via My Account / Downloads. Same coupon code works there too!